Service Process background
HANYU ZHENHANG GLOBAL TRADE

Service Process

Seven clear steps from initial requirements to shipment and after-sales follow-up.

7-Step Workflow

A Clear Path from Brief to Delivery

Requirement Communication

Input: target product, quantity, market and timing.
Output: clarified sourcing brief.

Product Confirmation

Input: specification and reference requirements.
Output: product direction / sample plan.

Quotation

Input: approved commercial assumptions.
Output: commercial quotation and project scope.

Sample / Approval

Input: artwork, colors and packaging details.
Output: approved reference for execution.

Order / Production Coordination

Input: confirmed order and timeline.
Output: milestone tracking and production follow-up.

Inspection / Shipment

Input: quality criteria and shipping requirements.
Output: inspection release and export coordination.

After-Sales Follow-up

Input: shipment and customer feedback.
Output: issue closure and repeat-order references.

Process FAQ

Before Your Project Starts

Quick answers about samples, quality and delivery.

After product, color, branding, packaging and other critical attributes are confirmed against the agreed reference.
Yes. The inspection scope can be aligned with product risk, buyer requirements and available documentation.